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Text Messaging Solutions for the Legal Sector |
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From our survey, held in conjunction with LegalIT
Magazine, we know that many law firms already use some form of text
messaging service in their IT departments for system event notification.
However, some firms are far more advanced in their deployment of text
messaging services. In some cases, SMS has become a client-facing
technology, while in others it has been adopted as a means of informing
and updating an increasingly mobile work force. |
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Whilst useful as a back-up or alternative to
email, SMS is an excellent, discrete and immediate messaging medium,
for situations where there is a need to get an urgent message to
a partner or associate who is in a "do not disturb" situation
- in court perhaps, or during an important client meeting. |
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Text message notification is a service that some law
firms - primarily those dealing in bulk remortgaging, personal injury
and other 'low-value' work - are now offering clients. The value it
adds to their business is obvious: clients are kept up-to-date with
regards to their case, matter or transaction, and the firm reaps the
benefits of not having to field so many routine enquiries that eat
into their profit margins. For a law firm that is seriously interested
in becoming a large retail law provider, there is little question
that automatic updates and notifications are worthwhile. |
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In short, it would seem that the Legal Sector is already embracing SMS as a communications medium, for both internal and external messaging and, like in other sectors, new uses for this discrete, immediate and traceable message format are being found almost daily. |
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Example Customers |
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Some (but not all) of our
Legal Sector customers:
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- Freshfields Bruckhaus Deringer
- Wragge & Co
- Walker Morris
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- Olswang
- Cobbetts Solicitors
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For more information, please see the links in the menus above right or below, phone us on 01962 835053 or email sales@avanquest.co.uk. |
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Case Studies |
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Click here to read
some of our SMS
Solutions Case Studies |
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Downloads/Support |
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For free trial software, documentation and support information, please click here |
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| "We use text because nearly every one of our learners (c.2,400 16-18 year olds) has their own mobile phone ... we’d be crazy not to tap into that!" |
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