Text Messaging Solutions for the NHS & Private Health Sector

Missed appointments are a huge problem in the health sector. Millions of people every year just don't turn up when expected - an official report by MORI puts the figure at over five million. These 'Did Not Attends' (DNAs) are not only very expensive and a drain on already tight budgets, but also cause great inefficiency and lead to poor service.

• Integration with electronic appointment systems - Our SMS solutions integrate with almost all existing applications and we can also custom-build a system or supply an API if required. SMS messages can be sent from familiar email client software, automatically scheduled and sent via contact database software, or simply sent using the included user-interface. The benefits of setting up automated, scheduled reminders are plainly obvious and this is very simple to do. Patients can even reply via SMS and the message is delivered to the correct recipient's email or Text Message Server inbox.
  

• Stay in contact with Staff - SMS messages are the quickest way to keep in contact with non office-bound staff; GPs, Nurses and Midwives, Bank Staff, Porters, Ambulance Crew and so on, can all be contacted discretely, without the need to 'leave a message' or wait for a call-back. Text Messages

• Patient Services - In addition to appointment reminders as mentioned above, SMS solutions could also be used for patient services in any number of other situations; Automated text message information systems, Patient Transport booking/confirmation, messages to friends and relations of hospitalised patients, prescription ready for collection notifications and so on.